Folsom Automotive Service - Folsom, California

Folsom Automotive Service es un taller mecánico ubicado en el corazón de Folsom, California. Con una dirección conveniente en 915 Bidwell St, Folsom, CA 95630, esta empresa es fácilmente accesible para los residentes locales y aquellos que pasan por la zona. El taller ofrece una variedad de servicios, incluyendo cambio de aceite y reparaciones mecánicas generales.

Una de las características distintivas de Folsom Automotive Service es su dueña empresaria, quien se enorgullece de ofrecer asistencia en otros idiomas y crear un espacio inclusivo y seguro para todos. El taller cuenta con entradas, espacios y baños accesibles para personas en silla de ruedas, así como estacionamiento designado para personas con movilidad reducida. Además, el taller es amigable con la comunidad LGBTQ+ y ofrece un espacio seguro para personas transgénero.

Otra ventaja de Folsom Automotive Service es su fácil proceso de citas y pagos. Se recomienda concertar una cita para garantizar un servicio oportuno y sin complicaciones. El taller acepta pagos con tarjetas de crédito, débito y dispositivos móviles mediante NFC. También ofrece estacionamiento en el lugar para una conveniencia adicional.

La excelencia en el servicio de Folsom Automotive Service ha sido reconocida por sus clientes, con un total de 405 valoraciones en Google My Business y una opinión media de 4.8/5. Los comentarios destacan la amabilidad y la profesionalidad del personal, así como la calidad del trabajo realizado.

Opiniones de Folsom Automotive Service

April Roberts

5/5

I would like to thank Folsom Automotive Service for the excellent work they did on my Kia. The minute I drove away from their shop I could tell the difference. My car purred, it had spunk, I was amazed. The detailed report on work completed was clear and concise and future recommendations are greatly appreciated. I most definitely consider Folsom Automotive Service my place of choice for all my automotive needs.

Angela Martin

5/5

I’m so happy we finally found a shop we can trust, they do quality work and they stand by their work, if anything goes wrong they will fix it. Also, their customer service is really top tier, Wes will talk you through the repairs very patiently if you don’t know anything about cars. Thank you Wes!! I’ve gone to other shops where they are very dismissive to me because I am a woman, but not here. You would think with all that their prices would be super high but they seem reasonable to me. We will be customers for many years to come.

Paulene west

5/5

was referred by a long time customer for over 30 yrs. Needed headlights replaced and a check up. Very happy with the service from Wes and crew. Although I need more service we have a plan for even that. Definately will be using as my car service provider.

Chris Van Kirk

1/5

BEWARE! The manager Tom Craighead lied to me throughout my experience. I was told I needed my entire suspension system replaced on a car with 30,000 miles on it. Rear struts, front struts, rack and pinion, etc. and installed the wrong struts rated for a 2,500 lbs vehicle on my 5,800 lbs Cadillac. When the struts blew out within the first two weeks of installation, I returned my car to Craighead who assured he would fix it to only then reinstall the same 2,500 lbs rated struts on my 5,800 lbs vehicle. Only this time, the shop lifted my car on the jack incorrectly and caused massive damage to the bottom of the vehicle. This was confirmed by both my insurance and Caliber Collision who repaired the damage. Craighead then said sorry for the damage and promised to “make it right”. I then had to call the owner, Joe to have someone from their other shop look at the work. That is when Alex, the shop manager from Joe’s Sacramento location, advised me that indeed the incorrect struts were ordered and installed… TWICE! I was then bartered with about having to pay even more money to get the right parts for my car to have them installed and get my car back. This was all after numerous reassurances from Craighead, the initial work was quality. What a joke! This shop put myself, my wife, my four children, and YOU the public in danger by putting me on the road multiple times with improper parts. Let’s also consider the damage it has done to my car. How much strain on the drive train? How much extra wear on the CV boots, the power steering? Then after my car is finally returned to me, Craighead and Company then turn around and deny the lift damage was caused by their shop. I have posted the text thread showing guilt, I have posted pics of the wrong struts, and the damage to my undercarriage. I am truly hurt by the level of disrespect I feel from the totality of the situation. The only bright spot I can muster to report is Alex, the Sacramento location manager was helpful and kind. But double thumbs down for the business!

first last

5/5

They offered to send me home in an Uber after I dropped the car off (as well as pick me up when it was done). They took pictures to show what they were working on with explanations/recommendations. The front desk was beyond nice, and even received a buy 4 get one free oil change sticker.

Sherry Sue

5/5

Folsom Automotive Service was great! I called in the late afternoon one day in a panic about my car troubles and they got me in the very next day, no problem. They were so friendly and reassuring on the phone. Check in was easy and they told me the costs up front for the diagnostic work. During that day, emails let me know what they had found to be the trouble and a plan was suggested. I okayed the work to be done and I was picking up my car at the end of the day. There were no hidden costs and I was not talked into any additional work. I would definitely take any of my cars here again for maintenance and unexpected car troubles. Thank you Folsom Automotive Service ?

Lilyana

5/5

I have been coming back to automotive for all my maintenance work, they are amazing! Wess and John are both so kind and the guys working on my car take real good care of it. They all listen to my concerns and I trust them so much! Thank you to all the staff!!

Catherine Guittard

5/5

Very good service. They keep you updated every step of the way and really take good care of your car. Their office is very clean and the staff is very professional. This place is probably the best automotive service shop I have ever taken my car to. (I have a BMW.) These are good people and I highly recommend them.