G & S Tool Clinic - Eagle, Colorado

Giancarlo Zarlengo

Walked in and said hello. No "hello or can I help you" from scowling owner behind counter. Asked if he would have an interest in my two year old working clean Honda mower since I was moving out of state. Replied, "he sure as hell wasn't going to buy it". So I asked if he would like it for free? He grunted and offered to help me lift it out of my truck. I replied that would be appreciated. We did so and he walked away without even a thank you for the free merchandise. Acted like he was doing me a favor.

sam lewis

Well, perhaps I cought the guy behind the counter on a bad attitude day, but it is still no excuse for how rude he was. I brought in some mower blades to be sharpened that are for a brush hog, that were in very bad shape. When I walked in, I received no ”welcome” or ”how ya doing” or even a ”hello”. Instead, it was just a dirty look. I set the blades on the counter and was curtly asked what I wanted. I politely asked if they had time to sharpen the blades. I then received a number of rude comments, like, ”those aren't blades, those are shovels. It would take all afternoon to sharpen those. You better just go order new ones.” The guy was EXTREMELY RUDE, and in the end, I guess he didn't like making money. I told him ”alright, thanks” as nicely as I could at that point and left.

I took the blades to another place, Trinity Recycling, where I was able to get the blades sharpened, in about 10 minutes. NOTE: Sharpening blades is not a normal service there, they we just nice enough to help out and listen to what I was looking for.

I will never step foot back in this shop and you can bet that I will tell my friends, family, and co-workers this story, in hopes that they will do the same.

For the record;
These are not blades that I was expecting to be sharp enough to mow a golf course.
I use them in a mostly dirt field, with rocks and other hazards.
I was just hoping to get a little better edge on them.
I WAS NEVER EVEN GIVEN THE CHANCE TO EXPLAIN WHAT I WAS LOOKING FOR.

Finally;
I would gladly pay twice the cost, for better service. Hopefully this post gets taken seriously, by potential customers and the owners of G&S Tool Clinic. I am always about helping a small business grow, but this one is not worth any more of my time. Good luck to all.

Burt Blyleven

G&S fixed a generator for us. They were actually nice enough to recommend a couple things before we handed it over to them. When we still weren't able to solve the problem ourselves we brought it in and they fixed it up for us. It wasn't expensive and it seems they did good work. Would highly recommend this business.

Walter Dandy

A lot of expertise resides within those walls. They resurrected a big, complicated snowblower for me nine years ago, and it hasn't needed anything since. They keep a thirty-two year old Gravely tractor reliably toiling away for me. They've tended to minor and major needs of several other machines, always with alacrity and aplomb. It's an amazing place.

Peggy Bair

Grant and his guys are straight shooters and have always helped me with all my power tool repairs and purchases. You can get anything from a rototiller to a chainsaw here.
You'll be happy you went to TheTool Clinic!

Ron Sills

since they are the ONLY place in the valley that fixes small engines, they are too busy to need work (or apparently money) so they are not going to call you back nor are they going to come and get your stuff as "they are too busy." I guess I'd expect the price of their service to be priced accordingly

Kel Hol

Very happy with the service here. Took my snow blower in for repair and got it back the same day. Has worked awesome since then. Great guys over there.

Pete Vance

Grant helped me out in a pinch w/ my tire chains and got me right back on the road and didn't even charge me. Thanks for the great help!